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Privacy statement

Osteomed respects the privacy of visitors to the Website, in particular the rights of visitors regarding the automated processing of personal data. Because of full transparency with our customers, we have therefore formulated and implemented a policy regarding this processing itself, its purpose as well as the possibilities for data subjects to exercise their the rights in the best possible way. 

For all additional information on the protection of personal data, please visit the website of the Personal Data Authority:


Until you accept the use of cookies and other tracking systems on the website, we do not place non-anonymous analytical cookies and/or tracking cookies on your computer, cell phone or tablet.

By continuing to visit the Website, you accept the following terms of use.  


The current version of the Privacy Statement available on the Website is the only version that applies for as long as you visit the Website, until a new version replaces the current version.

Article 1 - Legal provisions



Website (hereinafter also "the Website"): Osteomed



Controller of personal data processing (hereinafter also referred to as "the controller"): Osteomed, located at Olympia 74a, 1976 AG Amsterdam, Chamber of Commerce number: 34350204.



Article 2 - Access to the website


Access to and use of the website is strictly personal. You will not use this website as well as the data and information provided on it for commercial, political or advertising purposes, or for any commercial offers and in particular not for unsolicited electronic offers.

Article 3 - The content of the website  


All trademarks, images, texts, comments, illustrations, (animated) pictures, video images, sounds, as well as all technical applications that may be used to operate the website and, more generally, all components used on this site are protected by intellectual property rights by law. Any reproduction, repetition, use or adaptation, in any way, of all or only a part of it, including the technical applications, without the prior written consent of the person in charge, is strictly prohibited. If the manager does not take immediate action against any infringement, this cannot be construed as tacit consent or waiver of legal action.


Article 4 - Management of the Website


For the proper management of the website, the administrator may at any time:


suspend, interrupt or restrict access to all or part of the website to a certain category of visitors

remove any information that may interfere with the functioning of the website or is contrary to national or international legislation or contrary to Internet etiquette

have the website temporarily unavailable in order to perform updates

Article 5 - Responsibilities


Under no circumstances will the Administrator be responsible for any failure, malfunction, difficulty or interruption in the operation of the Website, resulting in the inability to access the Website or any of its functionalities. The way you connect to the website is your own responsibility. You are responsible for taking all appropriate measures to protect your equipment and your data from, among other things, virus attacks on the Internet. Furthermore, you are responsible for the websites and data you access on the Internet.


The Administrator shall not be liable for any legal action taken against you


because of the use of the website or services accessible via the Internet

because of the violation of the terms of this privacy policy


The administrator will not be responsible for any damages incurred by yourself, or by third parties or your equipment as a result of your connection to or use of the website. You shall refrain from taking any action against the administrator as a result.


If the administrator becomes involved in a dispute as a result of your use of this website, he shall be entitled to recover from you all damages he has suffered and will suffer as a result.

Article 6 - Collection of data.


Your data are collected by (an) external processor(s). Personal data means any information relating to an identified or identifiable natural person; an identifiable natural person is considered to be one who can be identified, directly or indirectly, in particular by means of an identifier such as a name, an identification number, location data, an online identifier or one or more elements characterizing physical, physiological, genetic, psychological, economic, cultural or social identity.


The personal data collected on the website are mainly used by the administrator for maintaining relations with you and, if applicable, for processing your orders.  

Article 7 - Your rights regarding your data


Pursuant to Article 13(2)(b) AVG, everyone has the right to access and rectify or delete their personal data or restrict the processing concerning them, as well as the right to object to processing and the right to data portability. You can exercise these rights by contacting us at


Any such request must be accompanied by a copy of a valid identity document on which you have affixed your signature and indicating the address at which you may be contacted. Within 1 month of the request submitted, you will receive a response to your request. Depending on the complexity of the requests and the number of the requests, this deadline may be extended by 2 months if necessary.


Article 8 - Processing of personal data


In case of violation of any laws or regulations, of which the visitor is suspected and for which the authorities require personal data collected by the Administrator, they will be provided to them following an express and reasoned request from those authorities, after which such personal data will be conditionally excluded from the protection of the provisions of this privacy statement. 


If certain information is necessary to access certain functionalities of the website, the controller will indicate the mandatory nature of this information at the time of requesting the data.


Article 9 - Commercial offers


You may receive commercial offers from the administrator. If you do not wish to receive them (anymore), please send a mail to the following address:


If during the visit of the website you come across any personal data, you must refrain from collecting them or from any other unauthorized use as well as from any act that infringes the privacy of that person(s). The administrator is in no case responsible in the above situations. 


Article 10 - Data retention period


The data collected by the website administrator are used and kept for the duration of 7 years. Client files are kept for 20 years.

Article 11 - Cookies 



A cookie is a small text file that is placed on the hard drive of your computer when you visit our website. A cookie contains data so that you can be recognized as a visitor each time you visit our website. It is then possible to adjust our website specifically to you and make logging in easier.  

We use the following types of cookies on our website:


- Functional cookies: such as session and login cookies for tracking session and login information. 

- Anonymized Analytical cookies: to gain insight into visits to our website based on information about visitor numbers, popular pages and topics. This allows us to better tailor communications and information to the needs of visitors to our website. We cannot see who visits our websites or from which PC the visit takes place. 


More specifically, we use the following cookies:


- No other cookies


When you visit our website, cookies originating from the responsible and/or third parties may be installed on your equipment. 

For more information on the use, management and deletion of cookies for each operating system type, we invite you to consult the following link:

Article 12 - Visual material and products offered


No rights can be derived from the visual material belonging to the products offered on the website.


Article 13 - Applicable law


These terms and conditions are governed by Dutch law. The court in the administrator's place of business has exclusive jurisdiction in any disputes concerning these terms and conditions, except where a statutory exception applies. 


Article 14 - Contact


For questions, product information or information about the website itself, please contact: A.M. Frijters,


Article 15 - Attribution


This privacy statement was created with the help of Rocket Lawyer





This privacy statement is applicable until further notice.

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